For US returns, please visit https://fairharbor.loopreturns.com to initiate a return or exchange and create your prepaid shipping label to send back your gear. With your order number and shipping address, you can request a return for a refund or an exchange for a different size, color, or style.
For International returns, please visit https://fairharbor.loopreturns.com for return instructions.
The Fine Print:
In the US, we offer Free Exchanges and Free Returns. For international orders, customers must generate and pay for their own shipping label.
We accept all merchandise returned in its original condition up to 45 days after the date of purchase. If making a return, refunds can be issued to either the original form of payment or store credit. Please allow between 1-2 weeks for processing.