For US returns, please visit https://fairharbor.loopreturns.com to initiate a return or exchange and create your prepaid shipping label to send back your gear. With your order number and shipping address, you can request a return for a refund or an exchange for a different size, color, or style.
For International returns, please visit https://fairharbor.loopreturns.com for return instructions.
The Fine Print:
In the US, we offer Free Exchanges and Free Returns. For international orders, customers must generate and pay for their own shipping label.
Holiday Returns: We are now accepting all holiday returns purchased from today on. Don't worry if you want to shop early, you can return or exchange all holiday orders up to 2/1/2021.
We accept all merchandise returned in its original condition up to 60 days after the date of purchase. If making a return, refunds can be issued to either the original form of payment or store credit. Please allow between 1-2 weeks for processing.