Orders

Track my current & previous orders

To track your order, enter your order number, email, or tracking number here.

Can I change or cancel my order?

Requests MUST be made within 1 hour of the order being placed, and changes can only be made during business hours (9:00 AM - 7:00 PM EST).

Order modification requests—including an incorrect item, size change, shipment change, or address changes—will result in a full order cancellation.

Our Customer Service team will then send a new order, requiring payment, to the email address of the original order.

Send us a note or contact us via the live chat widget in the lower left-hand corner of your screen as soon as possible.

What should I do if my Order Number isn’t working?

Make sure to use the 9-digit number Order Number originated from the confirmation email. If you have any trouble at all locating the correct number, send us a message and we’ll be happy to assist you.

Email us at info@fairharborclothing.com or use the live chat widget in the lower left-hand corner of your screen.

I have a question about my order

We can assist from 9:00 AM to 7:00 PM (EST). Our team is here to answer questions, resolve issues, and support you with placing orders, shipping, returns, exchanges, and other assistance.

Email us at info@fairharborclothing.com or use the live chat widget in the lower left-hand corner of your screen.

Can I place my order over the phone?

At this time, phone orders aren't available. However, you're welcome to message us for assistance with sizing, fit, general advice, or questions about the checkout process. We’re here to help!

Email us at info@fairharborclothing.com or use the live chat widget in the lower left-hand corner of your screen

What if something I like is out of stock?

We understand the disappointment of finding a product sold out. However, we've got you covered – by entering your email in the "Add to the waitlist" box, we'll notify you as soon as your preferred size or style is back in stock.


Email us at info@fairharborclothing.com or use the live chat widget in the lower left-hand corner of your screen.

And remember, the popularity of sold-out items confirms your great taste!